Routine Digital Violations Still Rising

The violations recorded in the second half of October show that routine digital violations are not disappearing. Hate speech, discrimination and war-mongering flourish in Bosnia’s digital environment, and, following the introduction of a new decree by the President of the Serb-led entity, Republika Srpska, digital violations have accelerated further.

Local elections in Hungary and North Macedonia, where ruling parties suffered setbacks, also caused a rise in violations, triggered by a climate of political antagonism.

Finally, in Serbia and Romania, the presence of unsolved issues at home resulted in the resurgence of the one and the same violations.

Hate Speech and War-mongering Rhetoric Poison Bosnia

With 45 violations recorded in our database out of a total of 101 cases between August 1, 2020, and August 31, 2021, hate speech and discrimination remain the most widespread form of violation in the Bosnian digital environment.

Zeljka Cvijanovic (L) speaks during the 29th Economic Forum in Krynica-Zdroj, southern Poland, 03 September 2019. Photo: EPA-EFE/GRZEGORZ MOMOT POLAND OUT

Following recent developments, including the entry into force of a presidential decree from Zeljka Cvijanovic, head of Bosnia’s Serb-dominated entity, Republika Srpska, aimed at not complying with a state law banning the denial of genocide and war crimes, there has been a further acceleration in hate speech and war-mongering rhetoric in the country.

Two hate speech and warmongering incidents were recorded in the second half of October. After the release of a video on Twitter on October 22 from the online news outlet Istraga, several comments inciting ethnic hatred and war propaganda showed up. Footage had showed Dragan Lukač, RS Minister of Interior, with members of the RS special forces doing exercises in Jahorina.

The second case involved Muhamed Velic, a Muslim cleric in Sarajevo, who called for war on his Facebook page, garnering 2,200 likes and 60 shares. The post, published on October 16 and later removed, said: “Ammunition in Konjic and Gorazde! Howitzers in Travnik! RPGs in Hadžići! Etc. Trust yourself and your hooves! They know that this is not a joke and that Bosnian might is not a small cat!” The message, which was then shared on Twitter by Bosnia’s consul in Frankfurt, Admir Atović, forced the country’s Foreign Ministry to intervene and seek urgent clarifications from him.

Hungarian Opposition Primaries Prompt Flow of Digital Violations  

The 2021 Hungarian opposition primary, held in two rounds between September 18 and October 16, featured a harsh political confrontation between opposition candidates and the ruling Fidesz party. The stakes were high: to choose the challenger against Prime Minister Viktor Orbán in next year’s parliamentary elections. After the second round of the primary, voters elected Peter Marki-Zay, the conservative mayor of Hódmezővásárhely, to lead the opposition into the 2022 parliamentary election.

Hungarian opposition leader Peter Marki-Zay gives an international press conference at Brussels Press club, Belgium, 11 November 2021. Marki-Zay was nominated as a candidate by six-party opposition alliance formed specifically to oust Hungarian Prime Minister Viktor Orban in next year’s election. Photo: EPA-EFE/OLIVIER HOSLET

Before and during the primaries, a series of cyberattacks were carried out. The opposition asked Ferenc Frész, a senior cyber defence expert, to investigate the causes and origins of these DDoS attacks. The aftermath of the election after the second round was also a breeding ground for online violations. Three independent media outlets were attacked on announcing the primary election results. The pro-government website, Origo, was also repeatedly hit by DDoS attacks between October 22 and 24, making the site inaccessible. Internal investigations suggested that unknown individuals externally attacked the website. In the final days of the primaries, strange advertisements, apparently promoting the main opposition candidate, appeared in the news feeds of several Hungarian Facebook users, claiming that Márki-Zay was building a “new Fidesz” party. The messages quoted and distorted many of his statements on subjects like the corporal punishment of children.

Another incident recorded in our database involved the temporary suspension and unavailability of Valasz.hu, a website storing the complete archive of Heti Válasz, a conservative weekly established by Fidesz in 2001 and shut down in June 2018, after Lajos Simicska, a business magnate close to Orban, bought its publisher. As reported earlier by BIRN, Hungary remains a critical country in terms of the role of genuinely independent media. Members of Orban’s closest circle now own almost 88 media outlets.

Interference in North Macedonia’s Election Alleged, COVID Certificates Hacked

A woman votes at the polling station in Skopje, Republic of North Macedonia, 17 October 2021. Photo: EPA-EFE/GEORGI LICOVSKI

In the second half of October, political confrontation worsened in North Macedonia following two rounds of local elections on October 17 and 31. As Balkan Insight reported, the elections were of crucial significance, as the opposition VMRO-DPMNE party, for the first time since 2017, re-established itself as the dominant political force, also declaring that it now had the strength in parliament to lead a government.

On October 24, Stevcho Jakimovski, leader of the Citizen Option for Macedonia Party GROM and a candidate in the local elections for the municipality of Karpos, claimed that Chinese troll farms targeted his Facebook profile. He called on political rivals to behave ethically and not engage in such campaigns during the election. GROM, in coalition with VMRO-DPMNE at national level, ran alone in the Karpos mayoral race. On October 29, as our new focus page on COVID-19 Crisis and Tech Response reported, the Ministry of Health withdrew its EU digital certificates and QR codes, following a hacker attack.

Users of a forum said the hackers, who broke into the system and started issuing QR codes, using data from Macedonian citizens, penetrated the unprotected Macedonian server, from where they managed to get the key to the codes. IT.mk, a Macedonian information technology portal, showed how easy it was to bypass the national health system and has shared several posts of Twitter users with valid certificates, issued for Adolf Hitler, Sponge Bob and other dead or fictitious characters.

COVID-19 Fake News and Online Harassment Persist in Romania

Following a global trend, Romania’s digital environment is experiencing a rise in fake news, misinformation, and other manipulative content on the COVID-19 pandemic. Romania’s online space also continued to record a high number of episodes of misogyny towards women, especially those working in education. For instance, on January 6, a former presidential candidate and TikTok influencer, Alexandru Cumpanasu, was arrested for sending comments of a sexual nature, and instigating hatred and discrimination, against teachers and professors. Some violations that occurred in October confirm this trend in Romania’s digital environment.

On October 19, Piatra Neamț County Police opened a criminal investigation into the spread of false information after a woman streamed herself on Facebook in front of a critical care ward, where COVID patients were being treated in Piatra Neamț, north-east Romania. The woman, filming from a distance, claimed that “there is no one” inside the clinic, suggesting the pandemic was fiction. The video also became known thanks to a Facebook post of Oana Gheorghiu, cofounder of the NGO Dăruiește Viață, who immediately reported the incident.

A Romanian woman gets a Pfizer vaccine dose from a volunteer nurse, at a Covid-19 Marathon Vaccination For Life center organized at Children Palace venue in Bucharest, Romania, 22 October 2021. Photo: EPA-EFE/ROBERT GHEMENT

A second case concerned Florentina Golea, a schoolteacher who was harassed after posting photos on Facebook while teaching a class of 12-year-old girls on the importance of vaccination. On October 5, RO vaccinare, the official page of the National Committee for Vaccination, promoting the vaccination campaign in Romania, shared photos from the teacher’s profile on Facebook. After that, the teacher received hundreds of insulting comments via Facebook, from “profiteer” and “be ashamed” to “monster” and “criminal”. The teacher also received death threats from people who claimed to know where she lived and the address of her school in Tecuci, in Galați County. Sorin Cîmpeanu, Minister of Education, announced that he would support the teacher if she sued those who had harassed her on Facebook.

COVID-19 Manipulation and Threats to Journalists in Serbia

Manipulation, conspiracy theories and other fake news have spread fast in Serbia’s online environment, where most cases still seem to be linked to the COVID pandemic.

The logo of the messaging application Viber pictured on a smartphone. Photo: EPA/RITCHIE B. TONGO

Recently, a case was uncovered where some citizens were wrongly prescribed anti-parasite treatment for COVID via a Viber group. At the same time, alarmingly, Serbia stands out as one of the countries with the most attacks on independent journalists. Between August 1, 2020, and August 31, 2021, 30 out of a total of 111 such cases targeted journalists. BIRN editor and investigative journalist Ivana Jeremić was threatened by a Twitter user last December 2.

The latest cases recorded by our monitoring team confirm this trend in the Serbian digital space.

On October 10, after Serbian virologist Ana Banko stated on Radio Television of Serbia RTS that vaccinated citizens can transmit the Delta strain of the coronavirus, part of her statement was spread on social media with the intention of manipulating her words. The video shared by many users, together with the title, took the sentence out of context, leading readers to the wrong conclusion. The virologist was answering a series of questions on a talk show, and her intention was not to diminish the effects of the vaccine but only to emphasize the speed of transmission of the new Delta variant.

On October 21, meanwhile, online threats targeted two Serbian journalists, Jovana Gligorijević and Snežana Čongradin, the historian Dubravka Stojanović and the literary critic, Jelena Lalatović.

The threats, which have been condemned by the Independent Association of Journalists of Serbia, were misogynistic and anti-feminist, and were posted from an anonymous Twitter account. This is not the first-time threats have been sent from this account. A year ago, the journalist Vesna Mališić was also threatened by the same profile, which called for a lynch and her murder.

Platform B: Amplifying Strong and Credible SEE Voices

Together with our partners, BIRN is launching a series of online and offline events aimed to amplify the voices of strong and credible individuals and organisations in the region that promote the core values of democracy, such as civic engagement, independent institutions, transparency and rule of law.

As a primarily media organisation, we want to open space and provide a platform to discuss and reshape our alliances in light of the challenges facing democracies in South-East and Central Europe.

This effort comes at a critical time when the region is seeing several troubling trends: centralized power, reduced transparency, assaults on media, politicized judiciaries, unchecked corruption, online violations and social polarization – all amidst heightened geopolitical tensions and deep divisions in Europe.

Due to the ongoing pandemic, Platform B event series will be organised in accordance with all relevant health measures. As the situation improves, we hope to be able to host some of the events in BIRN spaces in Sarajevo and Belgrade, and elsewhere in the region.

The Platform B will be an opportunity for individuals and groups to meet monthly on selected topics.

Illustration: Marta Klawe Rzeczy

Opening event: Digital Rights Falter Amid Political and Social Unrest: What Now?

Date: 1 July, 2021 (Thursday)

Time: 15.00, CET

At this event, BIRN and SHARE Foundation will discuss its annual digital rights report,together with other members of the newly established SEE Network, talking about the key trends concerning the digital ecosystem.

We monitored digital rights in Bosnia and Herzegovina, Croatia, Hungary, North Macedonia, Romania and Serbia and collected more than 1500 cases of online violations.

In Southern and Eastern Europe, where online disinformation campaigns are endangering guaranteed individual freedoms, and while the decline in internet safety has become a worrying trend, citizens with poor media and digital illiteracy have been left without viable protection mechanisms.

The event participants will have an opportunity to discuss and hear reflections from representatives of: EDRi, Zasto ne?, Citizen D, Homo Digitalis, SCiDEV, Partners Serbia, Metamorphosis, Atina NGO, Media Development Center.

More information and registration

Second event: Freedom of Information in the Balkans: Classified, Rejected, Delayed

Date: July 15, 2021 (Thursday)

Time: 14.00, CET

The global pandemic has been used as an excuse for many Balkan states to not fully implement freedom of information laws, leaving the public in the dark.

Transparency has been another victim of the COVID-19 pandemic.

While on paper, freedom of information laws are up-to-date in almost all countries in the region, implementation is patchy at best and has grown worse since governments clamped down on the flow of information with the onset of the coronavirus.

Together with journalists, public information officers and colleagues from Open Government Partnership we will reflect on the findings of BIRN’s tracking institutional transparency report and offer recommendations on how to make our institutions open and accountable.

Registration form will be available here soon.

Events in August and in the fall will focus on investigative journalism and gender justice.

Pandemic Pushes Slovakia to Finally Target Disinformation

Standing on the blue-backed stage of the Globsec Forum in Bratislava on October 7, wearing an elegant black mask coordinated with her dress, Slovak President Zuzana Caputova addressed the main challenges that the pandemic poses to the world and the rule of law.

“It has exposed the real capacities and limitations of our crisis management, which has rested in peace for years,” she said. “Once again, we have seen that the spread of disinformation and hoaxes can be deadly,” she added, pinpointing one of the most pressing issues for her country.

Slovakia has been battling hybrid threats and disinformation for years, with most of the fighting falling on the shoulders of non-governmental activists and information and security experts. This year, however, the destructive power of disinformation manifested itself palpably for the first time.

“Slovakia is not doing a very good job in battling the pandemic at the moment,” admitted Marek Krajci, the Slovak health minister, on October 9, explaining the ever-growing numbers of new COVID-19 cases in the country. “I think the huge disinformation campaign is reflected in the bad results that we’re seeing right now.”

Another major manifestation of the frustration and anger caused by disinformation about COVID was witnessed at the weekend, when hundreds of people joined an unannounced and illegal protest in Bratislava, organised by football hooligans and neo-Nazi groups. Attacking the iron gate of the governmental office compound, they chanted vulgar slogans about the prime minister, threw stones at the police and called for people to ignore the new restrictive measures designed to combat the virus.

While during the first wave of the pandemic Slovakia saw itself as a “winner” of the crisis, largely thanks to the responsible behaviour of the general public, strict early measures and obligatory masks, this autumn has brought a much stronger second wave than the country feared.

According to opinion polls, people in Slovakia are unsure what information about coronavirus they can trust, support for government-mandated restrictive measures has decreased significantly and, ultimately, so has their trust in government leaders.

“It would be easy to blame the media or education systems or the internet for the erosion of citizens’ confidence, but do political leaders today project trust?” President Caputova asked rhetorically at Globsec, opening an important question for her own country, too.

Slovak President Zuzana Caputova gives the opening address at the Globsec Bratislava Forum 2020. Photo: Globsec

A good start, but a long way to go

The new Slovak government that came into office in March defined countering disinformation and hybrid threats as one of its main goals for the next four years. In its manifesto, Igor Matovic‘s government named the fight against disinformation as a priority in foreign politics, defence, education and the media.

“The spreading of disinformation and hoaxes endangers the development of a knowledge-based society,” said the program of the new government. “The Government of SR will prepare an action plan for coordinating the fight against hybrid threats and spreading of disinformation, and build adequate centralised capacities to carry it out.”

Almost seven months later, this “action plan” is still a work in progress, the coordination centre is nowhere to be seen and the disinformation agenda is scattered among a few ministries, with no clear unified strategy in place.

“The first key thing that happened is that this theme has finally been addressed politically, and it is being given the proper attention,” Daniel Milo, an analyst at the Globsec Policy Institute, told BIRN.

“In previous years, there were some lonely fighters at the Ministry of Foreign Affairs or in the police, but there was no systematic support,” he said, adding that while it was good the new cabinet set as an official goal in its program the targeting of disinformation, it has yet to result in any concrete action.

One of the more visible efforts came this summer, when the Health Ministry hired Jakub Goda, a leading journalist focusing on disinformation, to help with its strategic communications. Reacting to the growing “infodemic” surrounding the coronavirus, the ministry is starting to focus on debunking hoaxes and sharing verified information from medical experts via social networks. “In the middle of the pandemic, the urgency of this problem became even clearer,” said Goda in an interview with BIRN earlier this month.

The Health Ministry prepared a short guide on how to see through disinformation about COVID-19, joined an information campaign by public broadcaster RTVS in which a leading expert on infectious diseases talked about the safety of wearing face masks, and recorded a video with COVID-19 patients sharing their personal experiences with the virus.

While the video registered an admirable 600,000 views with over 3,300 shares by October 19, the most viral posts from extremist politicians questioning the coronavirus crisis have been watched several times more, thanks to a developed network of dozens of Slovak Facebook pages that spread disinformation on a regular basis. The fight against disinformation by the Health Ministry is far from over, said Goda, adding that the ministry has already expanded capacities and more people should be hired soon.

Although Goda’s work at the ministry is essential, it is only a first step, experts think. “It is a good step, but to think that a single person will save the strategic communications of a whole ministry in such a big topic is naive,” said Milo.

“Jakub has dealt with these topics for years and I value him as a colleague, but this alone doesn’t stand a chance in stopping the enormous avalanche of lies about COVID-19 that are shared online and on social networks every day,” he explained. “However, he can do his part and maybe he can convince the management at the ministry that the communication and information part is just as important today as the medical measures.”

Another visible and popular vehicle for combatting disinformation is the Slovak police force’s Facebook page dedicated specifically to uncovering hoaxes. During the pandemic, police experts have debunked dozens of lies and manipulative posts about the virus, sharing the verified information with its 85,000 followers. Its most popular videos debunking lies about COVID-19 testing sites or the government preparing a tough lockdown were viewed by between 100,00 and 200,000 people each.

The number of COVID-19 cases in Slovakia is growing exponentially, data shows. Photo: Office of the Government of SR

Saving democracy

Over the past few years, the Ministry of Foreign and European Affairs has taken the lead in combatting disinformation in Slovakia, focusing on developing strategic communications with the public. This year it opened a new department to counter hybrid threats and “enforce resilience” in the system.

“We have basically provoked more government activity in this area,” said Imrich Babic, head of the strategic communications department at the Slovak Foreign Ministry. “Now, there is big hope that it becomes more systematic. It is in the legislative plans of different ministries already, so it’s on a good path.”

The Foreign Ministry, it seems, might be the one part of government where most people, including political leaders, understand the importance of having clear and unambiguous messages in communication. Foreign Minister Ivan Korcok, the former Slovak ambassador to Washington and Brussels, said in his first press conference in March that there is no doubt about Slovakia’s place in Europe and in the world: its allies are in the West, and its aim is to protect European values and unity.

“It’s a question of strategic importance, of protecting a healthy democracy,” said Marcel Pesko, the special ambassador who is heading up the hybrid threats department at the Foreign Ministry.

“Slovakia is very vulnerable in this sense,” he added, explaining that he thinks it’s due to the combination of history, political communication and the fragile democratic heritage. “Based on all of this, Slovaks are more prone to trusting disinformation.”

Experts at the ministry agree that Slovakia needs to significantly step up its fight against hybrid threats. And that means adopting the “whole of society” approach: reforming the education curriculum, pushing for more control of social networks and forming a centralised coordination mechanism within government. “The process has already started; we just need to frame it now. We would like to create the coordination mechanism by the end of the year,” Pesko told BIRN.

The proposed mechanism should create a system for dealing with hybrid threats, which includes all the ministries as well as other government offices. Its precise form, however, has yet to be decided.

In the meantime, the Foreign Ministry is organising educational programs at universities and schools; setting up workshops for Slovak diplomats and ministry employees; coordinating their policies and communication in strategic areas; and fighting disinformation online, in the media and through direct communication from political leaders.

Slovak Foreign Minister Ivan Korcok speaks at a press conference after a government meeting. Photo: Office of the Government of SR

Addressing security threats

Even before COVID-19 spread across Europe, Slovakia had been the target of propaganda campaigns by Russia and China, including various forms of hybrid warfare, according to the Slovak intelligence services.

In August, Slovakia became the 28th EU state to join the European Centre of Excellence for Countering Hybrid Threats in Helsinki and the Slovak Defence Ministry has become one of the leaders of the fight against disinformation within the new government.

“The Defence Ministry wants to be active in this area,” Martina Koval Kakascikova, spokeswoman for the ministry, told BIRN. “One of the reasons is that hybrid threats will become a significant part of military operations in the future.”

In October, the ministry hired a special advisor for dealing with hybrid threats, and the communications department has taken on an even bigger role debunking disinformation and hoaxes, too.

“Moreover, the pandemic has reinforced the disinformation narratives, so the Defence Ministry has intensified its strategic communications, whether on social networks or in the field,” said Koval Kakascikova. “We also think exchanging information and experiences in the area of combatting hybrid threats and disinformation with our partners is essential.”

Although public communication from leading politicians in the previous government could be described as chaotic or conflicting at best, there is some evidence that the activities of the individual experts at the foreign and defence ministries has bolstered public support for Slovakia’s membership of NATO and the EU over the past three years. While in 2017 only 43% of Slovaks supported NATO membership, by 2019 that support had grown to 56%, according to a Globsec Trends survey. Eurobarometer, which monitors the evolution of public opinion in all EU member states, confirmed that a steady majority of Slovaks still supports the EU. Trust in liberal democracy and Slovakia’s Western allies, particularly the US, remains a challenge, however.

An additional challenge will come later this month after the Slovak government announced its intention to carry out a mass testing program across the entire country, with the aim of becoming the first country in Europe to pull off such a feat.

Disinformation experts have already warned that anti-COVID and anti-health system campaigns will definitely take off, putting an extra strain on the government’s efforts in trying to persuade people about the benefits of general testing. “In the next two weeks, so-called agitprop will take over – a fast drumming, the more absurd the better,” predicted Infosecurity.sk. “There’s nothing to lose. People are ready to listen.”

To counter this threat effectively, Marcel Pesko, the person heading up the hybrid threats department at the Foreign Ministry, admitted that, “there is still a lot of work to do in this area.”

Although all government experts agree that activists and NGOs have, until now, done a good job in fighting disinformation, they say it’s time the state picks up the baton. “The role of the state can’t be replaced by NGOs or the media,” said Pesko. “It is important to have political will to deal with these topics. And I can see that now.”

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