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Turkish NGO Sues GSM Operators, Authorities, Over Social Media Ban

A woman checks her phone next to a banner showing the Twitter logo, in Istanbul, 14 October 2022. Photo: EPA-EFE/SEDAT SUNA

A media NGO is suing GSM operators and government agency administrators over the ban on Twitter and TikTok in quake-hit Turkey – which it says has hindered search and rescue operations.

Veysel Ok, a lawyer and co-director of Media and Law Studies Association, MLSA, filed a criminal complaint on Friday against mobile network operators and the executives of Turkey’s Information and Communication Technologies Authority, BTK, following the ban imposed on Twitter and TikTok during the quake disaster.

Ok’s criminal complaint against them includes “misuse of public duty”, “prevention of communication”, “reckless killing” and “reckless injury”.

“At a time when people were literally holding onto life via social media, this kind of recklessness and irresponsibility are unacceptable,” Ok told BIRN, underlying that the application of bandwidth throttling is “a direct harm inflicted onto people”.

Monday’s massive earthquakes in Turkey registering 7.9 and 7.7 on the Richter scale have devastated the country’s south and south-eastern regions. Turkey’s Disaster and Emergency Management Presidency, AFAD, said it believed at least 18,991 people lost their lives and more than 75,500 were injured.

“Turkey is experiencing one of the worst disasters in its history. The authorities, who are responsible for protecting the lives of citizens, but cannot prevent this, actively seek to undermine citizens’ communication, journalists’ work and, unfortunately, search and rescue efforts,” Ok said.

The government’s response to the earthquake has been criticized by numerous survivors, experts and journalists, who say it has failed to deliver assistance to several devastated areas and not used the armed forces effectively, despite having 120,000 personnel in the region.

The government has meanwhile also banned, detained and investigated journalists and experts reporting on the disaster.

On Wednesday, it also blocked access to Twitter and TikTok – main sources of communication for relatives of victims, survivors and aid campaigners. Many people were rescued after they shared their situation and location via Twitter.

Internet connection was also reportedly slowed down by the authorities in what it calls a fight against misinformation.

“The responsibility of GSM operators and BTK officials should not be forgotten in the dust cloud of this disaster,” Ok said, adding that it is the duty of the state to effectively investigate related deaths and bring those responsible before the courts.

“We expect our criminal complaint to be processed promptly and investigated effectively,” Ok concluded.

Twitter was restored in Turkey on Friday following a meeting between government officials and Twitter on Thursday. According to Turkish officials, Twitter pledged to cooperate and to support “Turkey’s efforts to combat disinformation”.

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